FAQ

Welcome to the DiBundle FAQ Page. Here you’ll find answers to the most common questions about our digital software & music plugins bundles. If you can’t find your answer here, feel free to contact us.

We sell digital products including music software, audio plugins (VST/AU/AAX), sound packs, presets, and related digital tools for music production.

Yes! For more than 5 years, we have been selling to millions of customers from all around the World.

We use all the latest and best security technologies to make sure your payment and personal details are safe and secure. We’re a trusted Visa, Mastercard, and PayPal partner, and we’re a top trusted retailer on TrustPilot with a current rating of 4.7 out of 5.

Once your payment is confirmed, you’ll get instant access to download your bundle directly from your account and via email. No waiting, no shipping — everything is 100% digital.

Yes. Our products are thoughtfully designed to be accessible for beginners while still powerful enough for professional workflows.

Each product page clearly lists system requirements, such as:

  • Windows / macOS compatibility

  • Plugin formats (VST, VST3, AU, AAX)

  • Minimum OS and DAW requirements

Please check the product description before purchasing.

License rules vary by product.
Most licenses allow installation on one or two personal devices only.

Please check the license details on the product page.

Yes. All included sounds, presets, and samples are royalty-free for use in music, videos, games, and commercial projects—unless stated otherwise on the product page.

Most products include free lifetime updates.
Update policies are listed on each product page.

If your download link is not working or you didn’t receive it:

  • Check your spam/junk folder

  • Contact our support team with your order number

We’ll resend your download as quickly as possible.

Yes. We provide basic technical support for installation and activation issues.

Support does not include:

  • DAW training

  • Mixing or production help

  • Third-party software issues

Payment can be made via Credit Card, PayPal and Cryptocurrencies.

Prices are displayed on our site in all major currencies including USD, GBP, EUR, AUD etc.

Yes! We offer a 7-Day Satisfaction Guarantee. If you’re not happy with your purchase, simply contact us within 7 days, and we’ll make it right or issue you a refund.

We will reply to your ticket within 24 hours (In rare case, it can take longer)

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